What is a Digital Process Twin?

A Digital Process Twin is a digital, data-based replica of a real business process that is continuously fed with current operational data. It represents not just a one-time snapshot but reflects the process's ongoing state and enables analysis, simulation, and prediction.

Why does this matter?

A Digital Process Twin combines as-is transparency with future readiness: companies can simulate the impact of decisions in advance, detect deviations in real time, and steer processes continuously rather than sporadically.

What does this look like in practice?

The twin of a claims process ingests new events nightly. If average handling time shifts by more than two days it flags that before a quarterly report would — and at the same time lets a planned rule change be computed against the model before it goes live.

Not to be confused with

Not to be confused with a BPMN process model, which is a static diagram with no data feed. Nor with a digital twin in manufacturing, which mirrors a physical asset — the process twin mirrors a flow.