Platform

Noreja's Process Intelligence platform generates Insights. Action. Impact. Feedback.

Noreja doesn't ship another pile of dashboards. It delivers process intelligence on autopilot. Agentic AI turns a closed loop of four phases — from the cause of a process problem to the proven euro effect. Around the clock, without the manual analysis work it costs you today.

4 phases4 customisable agent types24/7 in operation1 causal process model

InsightsActionImpactFeedbackIterations00ROI generated€0

Why feature lists don't sell

Process mining shows you what happens. Everything after that is still done by people.

Cause?A bottleneck is visible. Why it happens takes a three-week workshop to work out.Action?The analysis ends with a report. Who does what isn't in it.Business case?ROI gets estimated in Excel — by gut feeling, before the investment.Effect?Whether the action achieved anything, nobody remembers twelve months later.

The solution

Four phases. One loop. Process intelligence on autopilot.

Each phase produces the input for the next — and phase 4 restarts phase 1. That's the difference between an analysis project and a system that keeps making your processes better.

Phase 01“Where am I actually losing money?”

Insights — the cause, not the symptom.

Noreja reconstructs a causal process model from your system data and works its way from the anomaly to the root cause.

Sources of errorWhere do cases break off, loop, or need rework?
Cycle-time driversWhich steps cost days — and which of them is the causal one?
Hidden costsManual interventions, lost discounts, duplicated work — quantified in euros.
Quality deviationsWhere does reality diverge from the target process — and with what consequence?
Insights Agentcompleted

4,812 purchase-to-pay cases analysed. Three causes explain 68% of all delays — leading: missing goods receipt from supplier DE-114, 6.2 days of delay on average.

Cases 4,812Confidence 94%Runtime 38 s
Phase 02“And what should I do about it?”

Action — from finding to action.

The agent doesn't just suggest what to do — it can trigger it. Notify people, systems, and agents or plan a redesign: you decide, the system prepares.

Notify the right personThe responsible role gets the case with full context — not the department.
Trigger a workflowTrigger in SAP, ServiceNow or RPA — straight out of the insight.
Set up a redesign projectScope, affected variants and baseline KPIs come pre-filled.
Action Agentawaiting approval

Recommendation: automate the approval limit for orders below €2,500. That removes 1,203 cases per year from manual review entirely.

Approve actionAssign ownerSimulate
Phase 03“What's in it for me — in euros?”

Impact — the business case, before you invest.

Every action comes with calculated potential, required investment and payback point. You prioritise by impact instead of by who shouts loudest.

Potential in eurosExtrapolated from case volume, resource cost and error rate.
PaybackFrom which month the action pays for itself — as a curve, not a claim.
Investment requiredEffort, licences, internal days — before the budget request goes out.
Impact Agentcalculated

Potential €1.42m p.a. at €180k implementation investment. Break-even in month 5, then €118k contribution margin per month.

Potential €1.42mInvestment €180kBreak-even Month 5ROI year 1 689%
Phase 04“Did it actually work?”

Feedback — the proof, not the intention.

After rollout, Noreja keeps measuring against the baseline. If the action works, you see it in numbers. If it doesn't, the loop starts over — with what you know by now.

KPI monitoringActual impact against baseline and target, continuously instead of quarterly.
Dynamic dashboardsViews that follow the process — not the database table.
Feedback into phase 1Every measured effect sharpens the model for the next round.
Feedback Agentlive

12 weeks after rollout: cycle time −22%, manual interventions −41%. Realised effect €1.31m — 92% of forecast. Two new anomalies handed over to phase 1.

Cycle time −22%Forecast accuracy 92%New signals 2

Who turns the loop

An agent system that works for you 24/7 in the background

Four generic agent types, one per phase. They hand over to each other, document every step and ask for approval before anything happens. Not a fixed product: you shape each type around your processes, systems and policies.

Insights Agent

Finds the cause

Searches causal process models for the trigger behind the anomaly.

Phase 01 · runs daily
Action Agent

Proposes actions

Spells out who does what — and triggers workflows once approved.

Phase 02 · human-in-the-loop
Impact Agent

Runs the numbers

Potential, investment, payback — per action, before the decision.

Phase 03 · per action
Feedback Agent

Proves the effect

Measures against the baseline and reports back if the effect fails to appear.

Phase 04 · always on

See the Minerva Frontier Agents in detail

Your agents, your context

Shipped generic, made specific.

Every agent can be equipped with your own tools and knowledge bases — your systems, your policies, your KPI definitions. That turns four generic agent types into four agents that know your company.

Tools4 / 10
+ connect your own tool
Knowledge bases3 / 4
+ add your own source
Insights Agent equipped with 4 tools and 3 knowledge basesClick chips to activate · configured per agent
Cost-of-Inaction Calculator

What does doing nothing cost you?

Calculate in 5 min how much hidden cost per year sits in your end-to-end process – along the four process dimensions time, cost, quality and complexity.

More on the cost of inaction and the Devil's Quadrangle of process dimensions

In context

Classic process mining ends where Noreja begins.

PhaseClassic process miningNoreja loop
InsightsShows variants and metricsNames the causal root
ActionReport for the business unitConcrete action, executable on approval
ImpactROI estimate in ExcelCalculated case with a payback point
FeedbackNext project in 12 monthsContinuous impact measurement, fed back into phase 1

Next step

We'll turn the loop once with your data.

In a 45-minute demo we walk through the potential of iterating through the four phases on one of your processes — including a calculated business case.

Minerva AI in detail

More on the platform — explored in the blog

Our blog shares best practices, trends, and well-founded insights on modern process management. Stay up to date and deepen your expertise.

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