Competence Center Baden-Württemberg

Process Mining Consulting in Karlsruhe and Its Technology Region

In Karlsruhe we work with companies that take their data seriously: software houses and IT service providers, energy suppliers, retail and a broad industrial base between the Rhine and the northern Black Forest. Noreja connects directly to your ERP, ticketing system or own database, models processes causally in an event knowledge graph and delivers solid results after three to four weeks – presented in person at your site.

  • Workshops at your site
  • Proof of value in 3–4 weeks
  • Straight from SAP, proAlpha & co.
  • ISO 27001 · Hosted in Frankfurt

On site in Karlsruhe

Karlsruhe sits on the Rhine valley line, close to our location in Freiburg. We come to you for the kick-off and the results workshop, and gladly for a technical deep dive with your IT as well – teams in Karlsruhe tend to want to know exactly how the connection works. The analysis in between runs remotely.

Also for companies around Karlsruhe:

  • Ettlingen
  • Bruchsal
  • Rastatt
  • Baden-Baden
  • Pforzheim
  • Landau and the Southern Palatinate

The Karlsruhe technology region: IT expertise meets industry

Karlsruhe is one of Germany’s major IT locations. Around the Karlsruhe Institute of Technology (KIT), many software houses, IT service providers and start-ups have emerged, alongside energy suppliers, large retail companies and mid-sized vehicle, machinery and plant manufacturers in the region between Rastatt, Bruchsal and Pforzheim.

Many of these companies have their data under control – but not their processes across system boundaries. A ticket in service, an order in the ERP, an invoice in accounting: process intelligence connects these objects into one process graph and shows which causes drive handling time and cost. Technical teams also get a workbench with integrated Jupyter notebooks to run their own analyses directly on the process graph.

Industries We Know in Karlsruhe

Software & IT services

From lead to activation, from ticket to resolution: we connect CRM, ticketing and billing and show where customers wait.

Energy & utilities

Grid connections, meter changes, billing: high-volume processes with many parties, where loops multiply quickly.

Retail

Order, warehouse, return: we show which causes drive delivery time and return costs – across several systems, too.

Industry in the region

Vehicle, machinery and plant engineering between Rastatt and Pforzheim: order processing and procurement analyzed end to end.

Processes We Often Start With Here

How We Work With You

  1. 1

    Getting to know each other

    We clarify goals, process and data sources – in person at your site or in a short video call.

  2. 2

    Kick-off on site

    We come to you, look at the process with your departments and connect the data directly from your ERP or database.

  3. 3

    Proof of value

    In three to four weeks we analyze one sub-process causally and show where time, money and quality are lost – and why.

  4. 4

    Results workshop on site

    Together we prioritize measures. Then you decide whether to continue with an annual license.

Matthias Brengartner

Your Contact

Matthias Brengartner

Senior Account Executive

Whether a workshop, a proof of value or a first assessment of your process: give us a call or book a meeting directly.

Frequently Asked Questions

Can we connect Noreja to our own software or database?

Yes. Noreja is source-system agnostic and reads directly from databases such as PostgreSQL, MS SQL, MySQL or Snowflake – just like from ERP systems and ticketing systems such as ServiceNow or Jira. No pre-built event log is needed.

How does causal process mining differ from classic process mining?

Classic process mining counts which activity follows which and how often. Causal process mining models which events actually depend on each other – across several business objects, too. So you see not only that a process is slow, but what makes it slow.

Will you come to Karlsruhe for a technical workshop?

Gladly. Besides the kick-off and results workshop, we offer a technical session with your IT to settle data sources, permissions and hosting – in Karlsruhe and across the technology region, from Bruchsal to Baden-Baden.

More Cities in the Competence Center

Process Intelligence in Karlsruhe – Let’s Talk

Tell us which process is on your mind. We come to you or start with a short video call.