What is Process Simulation?

Process Simulation models a business process and computationally plays through its execution to predict its behavior under different conditions. This makes it possible to test changes – such as to capacities, sequences, or rules – before they are implemented in reality.

Why does this matter?

Process changes are expensive and risky in practice. With Process Simulation, companies can play through "what-if" scenarios risk-free, anticipate bottlenecks, and prove the impact of optimizations before investing.

What does this look like in practice?

Analysis points to the credit check as the bottleneck. Before hiring two more reviewers, simulation plays out what they achieve: cycle time drops by 3.1 days, but the bottleneck moves to picking. No as-is analysis produces that shift — only running the changed model does.

Not to be confused with

Not to be confused with a forecast, which extrapolates observed trends. Simulation computes hypothetical scenarios that have never occurred. Nor with a digital process twin, which is continuously fed with live data — a simulation is a bounded computation.